We recognize that most of our patients have obligations during the day, usually involving work or school. When orthodontic treatment begins, you will see Dr. Pond every 4-8 weeks, and some of these appointments may conflict with work or school schedules. One of our goals is to have as few of these inconveniences as possible. To help us achieve this goal, we have devoted considerable time and effort to establishing the following scheduling guidelines:

Office Hours

7:15 a.m. to 4:00 p.m., Monday-Thursday

Certain allocated Thursdays during school year, 1:30 p.m.- 7:00 p.m.

Shorter Appointments

You may be amazed at how quickly technical adjustments can be made. These quick appointments can be scheduled at various times during the day. We are happy to provide you with a written medical excuse slip to avoid an unexcused absence from work or school.

Longer Appointments

Most longer appointments are scheduled in the morning during the school hours. Thus, an entire afternoon is not committed to one or two patients. Instead, we are able to accommodate as many families as possible. As you can imagine, early and after-school appointments are booked heavily so that patients do not have to miss work or school.

Late Arrivals & Rescheduled Appointments

We understand that unforeseen circumstances may occur, which causes you to change or overlook your appointment. We will accommodate this by offering you the first available appointment and putting your name on a cancellation list in case a more convenient appointment becomes available.

Each procedure in our office takes a specified period of time and late arrivals affect our schedule. We will still serve you if you arrive late, though we may not be able to complete the work. If you will be arriving late, please call our office so we can make appropriate arrangements.